How Microsoft Engineers Build AI: Learn about scalable RAG-enabled AI Apps

This post introduces Microsoft's new video series on how engineers build scalable RAG-enabled AI applications, using the Ask Learn plugin in Copilot for Azure as a case study.

• •RAG (retrieval-augmented generation) is presented as distinct from fine-tuning, using proprietary data and LLMs to surface contextually relevant information
• •The Ask Learn plugin was built by Microsoft engineering teams including Sr. Product Managers and a Principal Software Engineer Manager
• •RAG is applied across multiple Microsoft products: Copilot in Azure, Microsoft Security Copilot, and Dynamics 365 Business Central
• •Key challenges covered include content selection, preprocessing, and RAG performance evaluation
• •The episode demonstrates Ask Learn delivering answers to Azure developers directly within their workflow in seconds